Privacy Policy

At Zam Zam Kesar, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

By using our website or placing an order, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide a better shopping experience and improve our services:

Personal Information:

When you place an order or contact us, we may collect details such as:

• Full Name

• Phone Number

• Email Address

• Billing and Shipping Address

• Payment Details (securely processed through third-party gateways)

Non-Personal Information:

We may collect data such as browser type, device information, and site usage statistics to help improve website performance and user experience.

2. How We Use Your Information

Your information is used strictly for business purposes, including:

• Processing and fulfilling your orders

• Providing order updates and customer support

• Sending transactional emails or SMS notifications

• Improving our website, products, and services

• Offering personalized promotions and product recommendations (if opted in)

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

3. Payment Security

We use secure, trusted payment gateways to process your transactions.
Your payment details (such as debit/credit card numbers, UPI, or banking information) are encrypted and handled only by the payment processor. Zam Zam Kesar does not store or access your payment credentials.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience.
Cookies help us:

• Remember your preferences and cart items

• Understand website traffic and usage

• Improve overall site functionality

You can disable cookies through your browser settings, but some features of the website may not function properly without them.

5. Data Protection and Storage

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
All data is stored on secure servers with restricted access and monitored for potential vulnerabilities.

6. Sharing of Information

We may share your data only with trusted third parties who assist us in operating our website or fulfilling your orders, such as:

• Delivery and logistics partners

• Payment processing gateways

• Email or SMS notification services

These partners are obligated to keep your information confidential and use it solely for the purpose of providing their specific services.

7. Your Rights

As a customer, you have the right to:

• Access and review the information we hold about you

• Request correction or deletion of your personal data

• Withdraw consent for promotional communication at any time

To exercise these rights, please contact us at zamzamkesar@gmail.com /  info@zamzamkesar.com

8. Third-Party Links

Our website may include links to external websites. Please note that we are not responsible for the privacy policies or content of these third-party sites.

9. Updates to This Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons.
All updates will be posted on this page with a revised date.